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Customer Benefits


  1. Never Put on Hold – Even when ordering during a busy period such as lunch or dinner customers never have to wait on hold.
  2. Remember Past Orders – The site remembers all of a customer's past orders. Good for when they say “give me the usual”. Great for building repeat customers!
  3. Fast or Slow – Customers can choose to complete their orders within seconds or take their time to shop. These are choices the customers don’t have when ordering on the telephone.
  4. Easy to Use – According to a survey conducted in 2003, 87% of customers said they would rather pay the one dollar fee at CoolOrder.com than order using the telephone, because CoolOrder.com is much more convenient.
  5. Full Menu – Customers view the full menu and can order any combination of food while the prices are displayed and calculated as they go.
  6. Specials – Promote your new deals and items to your customers on your site and through our free email marketing.
  7. Catering and Large Orders - Customers find it much easier to make large and complex orders online because they have the ability to be patient, weigh their options, and calculate different pricing schemes. For no extra charge your restaurant can also have a fully functional separate catering site.

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