Form Processing is a process that converts all kinds of forms
to a range of output formats including TXT, PDF, DOC, TIF, XML,
HTML and many more. All forms including paper, electronic or any
other image formats can be processed accurately and timely accessible
with high-level security. Health Insurance, Bill of lading, Surveys
and Applications are the main forms that Master Data process every
Two kinds of Form Processing are online projects and offline projects.
Online Projects-- Clients provide project rules and data entry
tools (Citrix or others). Operators enter data directly online,
and QC by clients themselves. The images are in clients' server,
and the result is saved into clients' server directly.
Offline Projects-- Clients provide business rule and all images
and we divide them into batches. We develop our own software to
do data entry, QC, and return the result file in the desired client
format. The images are in local server, the result is saved into
clients' server directly, and information is marked on the images
and returned back to clients.
Standard Operation Procedure (SOP)
Health Insurance Form
For Health On insurance forms, physicians' procedure codes instead
of much valuable information are listed. Insurance agencies need
all the information to compare and analyze what kind of services
is most needed by consumers so that they will get to be the first
into market and gain the edge. It is difficult for clients to select
the wanted information one by one. We can do it. We set up the database,
catalogue the information, and then pack up everything that clients
need using certain working procedures with tools and software developed
either by clients or by ourselves. As a result, what clients need
will be placed organized and clear at a glance.
1. Add task
Receive clients' original product material by FTP, including images
and audit reports. Operators use QC software, following a certain
path, to add the task to the working plans.
It is the preparing work of data entry. According to different
projects rules, order and make sure form types by following certain
standards, then assign batches to groups in order to make data entry
3. Verify Presort
We can verify presort according to the project requests. Presort
check, actually the second -time presort is the quality control
measure for wrong order records or some other mistakes, to make
sure the validity of presort.
4. Entry Data
Operators enter data from presorted images, according to project
and images' type and entry-rules. Usually they entry data twice.
Sometimes, more times is needed to insure the high precision and
5. Verify Entry
After twice (or more times) entry, the results in database are
checked under QC software. Ignore the same twice (or more times)
entry data and choose the different data to verify and confirm the
After verify, export operators use QC software to export the result
files of the whole task. QC software check the validity of the result
data in database, and export the result files (including TXT, XML,
DOC, EXCEL, etc) and reports.
7. Independent Quality Control
The quality control operators use check methods and test processes,
which are different from Production Department, to do sampling check
and standard test with the data productions.
The pass-check data productions are sent to the customers via
FTP, Internet or other services. We provide encryption techniques
to insure privacy and security.
9. Backup & Statistic
QC software provides statistics of daily production. Also a system
backup is performed weekly and data backups performed daily.